Privacy Policy

01

Who we are

Mate Code Studio is currently a trading name operated by Alexandru Attila Mate as an individual.

For the purposes of applicable data protection law, Alexandru Attila Mate, trading as Mate Code Studio, is the controller of the personal information described in this Privacy Policy.

For privacy questions, requests or complaints, you can contact:

alex@matecodestudio.com

02

Information we collect

The information we collect depends on which contact form you use.

The main website contact form may collect:

• Your name
• Your email address
• The contents of your message

The Services page contact form may collect:

• Your name
• Your email address
• The service you are interested in
• The contents of your message

We may also receive any other information you choose to include in your message or later provide during project discussions.

Please avoid sending sensitive personal information through the contact form unless it is genuinely necessary for your enquiry.

The contact forms are processed using Formspree. As part of operating and securing its service, Formspree may also process technical information associated with a submission, such as IP address, browser information, access time, referring website information and other request data.

03

How we use your information

We use personal information only where it is reasonably necessary for the following purposes:

• Responding to questions or enquiries you send us.
• Understanding the service you are interested in and what problem you would like to solve.
• Discussing project requirements.
• Preparing and discussing a quotation or proposal.
• Communicating with you during an agreed project.
• Providing relevant maintenance or support where this forms part of our relationship with you.
• Handling requests, complaints or issues relating to our services.
• Complying with legal obligations where required.

We do not use information submitted through the contact forms to add you to a newsletter or send unrelated promotional marketing.

04

Our lawful basis for processing

Depending on the reason for your communication and the circumstances, we may rely on the following lawful bases.

Legitimate interests

We have a legitimate interest in receiving and responding to genuine business enquiries, understanding the nature of those enquiries and communicating with people who contact Mate Code Studio.

Steps before entering into a contract

Where you ask us to discuss a project, prepare a quotation or take other steps before entering into an agreement, processing may be necessary in order to take those steps at your request.

Performance of a contract

If you become a client, some processing may be necessary to communicate with you and provide the agreed services.

Legal obligations

In limited circumstances, information may need to be processed or retained to comply with applicable legal obligations.

05

Service providers

We use a small number of third-party services to operate the website and communicate with you.

06

International processing

Some of the service providers used by Mate Code Studio may process or store personal information outside the country in which you live, including outside the United Kingdom or European Economic Area.

Where data protection law requires safeguards for an international transfer, we rely on the safeguards made available by the relevant service provider and other lawful transfer mechanisms where applicable.

07

How long we keep your information

Enquiry and project communications are kept for the duration of the relevant enquiry or active business relationship.

We normally delete this information within 30 days after the enquiry or project relationship has ended.

Certain information may need to be retained for longer where this is reasonably necessary to comply with legal, accounting, tax, contractual or dispute-resolution obligations.

08

Marketing and analytics

Information submitted through our contact forms is not added to a marketing mailing list.

We currently do not use Google Analytics, Meta Pixel, Microsoft Clarity, Hotjar or similar behavioural analytics or advertising tracking tools on this website.

If this changes in the future, this Privacy Policy and any required privacy or consent controls will be updated before those tools are used.

09

Cookies and similar technologies

Mate Code Studio does not currently use cookies for advertising, profiling or behavioural analytics.

Third-party services used by the website may process technical connection or request information according to their own privacy and security requirements when your browser interacts with those services.

10

Your data protection rights

Depending on the applicable data protection law and the circumstances of the processing, you may have rights including:

• The right to request access to personal information we hold about you.
• The right to ask us to correct inaccurate or incomplete information.
• The right to request deletion of your personal information in certain circumstances.
• The right to request restriction of processing in certain circumstances.
• The right to object to certain types of processing.
• The right to data portability where applicable.

To exercise a privacy right, email:

alex@matecodestudio.com

11

Privacy complaints

If you have concerns about how your personal information has been handled, please contact us first at:

alex@matecodestudio.com

Depending on the data protection law that applies to you, you may also have the right to make a complaint to the relevant data protection supervisory authority, including the authority in the country where you live or work, or where you believe a data protection infringement occurred.

12

Changes to this Privacy Policy

This Privacy Policy may be updated when our business structure, website, service providers or data-processing practices change.

The date shown at the top of this page indicates when the policy was last updated.

When Mate Code Studio becomes formally registered as a business, the controller information in this policy will be updated accordingly.